Optimum Return Locations
Follow these 4 easy steps for returning all other equipment. Disconnect the equipment you wish to return and carefully place it, including all remotes and power cords, in a box of your choosing. There are two convenient ways to return our equipment. Can i return my equipment to an optimum store? Yes, you can return your optimum equipment to the nearest optimum store.
Enter zip or city to find a location near you. We pride ourselves in delivering 24/7 customer service with over 100 local stores ready to support you in the communities we serve. Even more reasons to shop with us! Get the optimum store experience. An optimum mobile device can be returned or exchanged with original packaging and receipt. These are primarily reception equipments such as cables, wires, cable boxes, access cards, remotes, cable cards, battery backup, units, modems and routers applicable smart cards, satellite antennae, controller cable and tv box. All equipments are to be returned in a good condition.
